Answered By: The Library
Last Updated: Aug 08, 2022     Views: 3191

Ensure that you have the latest version of Adobe Reader. If you are a Western Sydney University staff member, using a University computer, you can check for the latest version of Adobe Reader in the Software Centre on your computer.

If you still cannot view unit outlines once you have upgraded to the latest version of Adobe, you may need to adjust the settings in your browser to enable PDFs to display.

If you find that the PDFs still do not display in Google Chrome and Mozilla Firefox once you have adjusted the settings, you may need to follow the additional steps below as both browsers include a built in PDF viewer in which you may need to make adjustments to open the PDF with Adobe Reader instead.

Google Chrome

  • Open Google Chrome.
  • Type chrome://extensions/ in the Chrome address bar and press 'Enter'.
  • Under 'Extensions', click the button to enable Adobe Acrobat.
  • Close and restart Chrome.
  • If an error message still appears, see this Library FAQ.

Mozilla Firefox

  • Click the menu button   and choose 'Settings'.
  • Select 'General' from the left-hand side.
  • In the 'Applications' box under 'Files and Applications', click on the drop down menu alongside 'Portable Document Format (PDF)' and select 'Use Adobe Acrobat DC' (may also be listed as 'Adobe Acrobat Reader').
    Note: you may need to select 'Use other...' from the drop down menu and choose Adobe Acrobat from the list of programs.
  • Close the 'Settings' tab and restart Firefox.

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