Answered By: The Library
Last Updated: Aug 02, 2022     Views: 7899

If you get a CAPTCHA message this may be due to an unusually high amount of traffic from University servers to Google Scholar, which causes Google Scholar to limit access. This is a known issue which affects universities across the globe.

Sometimes Google Scholar does not display the CAPTCHA tool correctly. In such cases, users might see different messages or be unable to complete the CAPTCHA task successfully, despite repeated attempts.

You might like to try the following steps which may help resolve this issue:

  1. Go to Google Scholar
  2. Select menu (in Google Scholar the menu appears as three parallel bars)
  3. Select Settings
  4. Click on Library links
  5. Search for Western Sydney University. Once you find the listing, tick the box next to Western Sydney University- Fulltext @WestSydU Lib. (You can also tick University of Western Sydney- ProQuest Fulltext)
  6. Click on the cookies link (below the Save button) and follow the instructions to enable cookies
  7. Go back to the Library links page and click on Save

Google Scholar should now recognise you as a Western Sydney University student.


Will this fix my bookmarked links to Google Scholar from the library website?

No. During times of intermittent access you might consider temporarily not using the bookmarked links to Google Scholar made via the library website until the intermittent nature of the problem is resolved.


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