Answered By: ic @westernsydney.edu.au
Last Updated: Jun 30, 2017     Views: 765

When the document viewer shows 'no service currently active,' you need to activate the Originality Check service by clicking the 'Originality' button in the right-hand toolbar of your report. This should activate the originality report and you will see the matching text highlighted and the sources in the right sidebar.

For technical help with Turnitin please contact the IT service desk

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