Answered By: ic
Last Updated: Jul 28, 2017     Views: 18043

EndNote is prompting you for a product key because you are trying to install it from within the zip file that you have downloaded. To be able to install EndNote you will need to extract all the files out of your zipped folder and install EndNote from these set of files.


Locate the downloaded zipped file on your desktop, right mouse click on the file and select Extract all then follow the screen prompts to complete installation process.


If you are unable to locate the zipped file or it does not work, visit the Downloads page.


- Login to the secure downloads area

- Enter your Western Account details.

- Click on EndNote X8 – Windows OS

- Select Save from the choices given.

- Download the Zipped folder to your desktop

- Once downloaded click on the file then right click and select Extract all

- The Extraction wizard will then ask you to click on Next

- Once extracted click on the finished button

- You will now need to find the new folder on your desktop (the extracted folder). Click on the installer package which will appear as a ENX8Inst or ENX8Inst.msi file

- Windows will commence installing EndNote X8 to your computer


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